Privacy Policy

Introduction

This privacy policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We collect information you provide directly when booking tours or contacting us:

• Name and email address
• Tour preferences and booking details
• Correspondence with our team

We automatically collect certain technical information when you visit our website:

• Browser type and version
• Pages visited and time spent
• Referring website addresses

How We Use Your Information

We use collected information to:

• Process and confirm tour bookings
• Communicate about your reservations
• Improve our services and website functionality
• Respond to inquiries and provide customer support

Information Sharing

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist with booking systems or payment processing
• Law enforcement when required by legal obligation

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of our business relationship and up to seven years thereafter for record-keeping purposes.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request transfer of your information

Cookies

We use cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

Contact Us

For questions about this privacy policy or to exercise your rights, contact us at: [email protected]